As most of you are probably aware, the Roberts Estates office recently relocated from Ruthin, North Wales, to be based in Martins Lane, Wallasey. Staff in the office didn’t expect such a smooth transition as it turned out to be.
We can safely say that, having operated in the new office for nearly three months now, we are definitely seeing the benefits of working more local to the majority of tenants.
Jemma and Julie have moved to pastures new, so we welcome Dean and Jack to the Roberts Estates team, who now work in the office alongside Helen, and Matthew, with Jackie continuing to operate out and about, 5 days a week.
The new team is now even more dedicated to making the service they provide more efficient and effective, and are on hand to aid with any problems that arise as promptly as possible. Rental payments can still be made over the telephone, but now being so much closer to most of our properties, lies a benefit of taking cash payments through the office if requested. If you wish to do so, come into the office, and we will issue a receipt and credit your account accordingly.